Escape Room Game Master

Love puzzles and interacting with people? Have a strong sense of ownership, and ability to roll up your sleeves to solve any challenge? Enjoy having fun at work, while helping others make unforgettable experiences! This might be the job for you!

Exit Strategy provides real-life escape games, where participants have 60 minutes to find clues, solve puzzles, and escape the room.

We are hiring a full-time and part-time Game Master for both our North and South locations.

We are looking for quick learners with strong attention to detail, but most importantly, applicants should have a knack for hospitality and customer service.

Candidates will be considered for Game Master, Senior Game Master, or Assistant Manager, based upon experience and qualifications.


  • Operate a full schedule of games as a Game Master
  • Perform scenes and deliver hints when required, in person and over intercom
  • Deliver excellent service, continuous improvement, and Customer Loyalty
  • Perform basic maintenance and repairs of props, sets, and equipment.
  • Interface with Customers, including acting as an escalation point for Customer service issues.


  • Strong sense of ownership and attention to detail, with the ability to handle any challenge that may arise.
  • Energetic, enthusiastic, outgoing – can interact easily with different groups of people
  • Reliable, dependable, and trustworthy, honoring commitments to the Customer and the whole team
  • Fast learner – able to think on your feet
  • Ability to multi-task and to handle the unexpected
  • Ability to remain calm and friendly while under pressure
  • Tech savvy (basic computing, willing to learn new software)
  • Must be at least 18 years old to apply
  • Experience in drama or theater is preferred. Enthusiasm to perform is required


This position is eligible for a performance bonus


Part-time, 10-20 hours/week, with most hours on weekends. Applicants must be able to work Thurs/Fri/Sat/Sun, including Holidays! Priority will be given to applicants who also have flexible weekday schedules.


Email with your resume, weekly availability, favorite ice cream flavor, and a brief description of why you’d be a good fit for the Exit Strategy team. Please do not call or stop by in person with your resume – applications will only be accepted via email, sent directly to


South: 4215 Stuart Andrew Blvd B, Charlotte, NC 28217

North: 9539 Pinnacle Drive Ste 300, Charlotte NC 28262